Terms

Your course and payment

Your Life in the UK is an independent self-study course in English. It includes notes, flashcards, lesson quizzes, section practice, mock tests and a study plan. It is not endorsed by the Home Office or official test provider. We do not provide immigration advice, guarantee a test result or book or pay for your official test.

Full access costs £12.99, including applicable tax, for six calendar months from the first course unlock after payment confirmation. This is a one-off payment with no automatic renewal. If you choose another currency, checkout shows the final amount before you pay.

GEEKCLUB LTD supplies the course. Stripe Managed Payments handles payment under its buyer terms; Link or Onelink appears at checkout and on receipts.

Using your access

You need an account, an internet connection and a current browser with JavaScript and browser storage enabled. The course does not work offline, including when added to your home screen. Full access starts after successful payment confirmation; some payment methods take longer to confirm.

Your account is for your own study. Keep your sign-in details private. Do not share paid access or republish course materials without permission, except where the law allows it.

My account shows your access end date. Expiry and full refunds end paid access without deleting your account or saved progress.

Cancellation and refunds

For UK consumers, the statutory 14-day cancellation right for digital content ends when supply begins only if you first request immediate access and acknowledge that consequence.

Separately, the payment provider's buyer terms give UK consumers 14 days from receiving access to cancel without giving a reason. Your immediate-access agreement does not remove this provider right. Your rights if the course is faulty, not as described or not supplied as required also remain unchanged. We offer no additional money-back guarantee.

To cancel, send a clear statement to the email or postal address under Contact. Include your account email and order reference if available. Send it before the deadline and keep a copy; you do not need to wait for a reply. The model form below is optional.

You can also use the payment-support link on your receipt. For the provider's UK 14-day cancellation right, follow its refund instructions and select or state “cooling-off period”.

For cancellations covered by the UK Consumer Contracts Regulations, we refund without undue delay and within 14 days of your cancellation notice. We use the original payment method unless you expressly agree otherwise, and charge no refund fee.

Help, complaints and extensions

Contact us with the page or activity and a description of the problem. We review complaints and explain the next steps. Course updates do not remove rights from an existing purchase; contact us if a problem prevents access to what you bought.

If your test is postponed or you need more study time, you can request an extension. We consider requests individually and confirm any new end date and conditions. Extensions are not automatic or guaranteed free. Your legal rights for problems caused by the course are unaffected.

Your account and privacy

In My account, resetting progress and deleting your account are separate actions. Deletion removes your sign-in and saved learning records; it does not request a refund or erase financial records we or the payment provider must retain. An unfinished payment may delay deletion until its outcome is known.

Our privacy information explains data use, browser storage and your choices. Weekly study emails are optional and off by default.

Contact

Your Life in the UK is operated by GEEKCLUB LTD, a private limited company registered in England and Wales. Company number: 17458957.

Registered office and postal contact: 8 Warren Road, Rugby, CV22 5LQ, United Kingdom.

Email support: support@yourlifeintheuk.co.uk. Use this address for help, complaints, cancellations, extensions and privacy questions. Do not send passwords, card details or identity documents.

Model cancellation form

(Complete and return this form only if you wish to withdraw from the contract.)

To GEEKCLUB LTD, 8 Warren Road, Rugby, CV22 5LQ, United Kingdom; support@yourlifeintheuk.co.uk:

I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract of sale of the following goods [*]/for the supply of the following service [*]:

________________________________________________

Ordered on [*]/received on [*]:

Name of consumer(s):

Address of consumer(s):

Signature of consumer(s) (only if this form is notified on paper):

Date:

[*] Delete as appropriate.